With over 20 years experience in the Fitness Industry, Laurie has an extensive background in fitness club management, customer service and office administration. Laurie effectively and cost-efficiently operates the BAC, while also maintaining positive relationships with both the members and her staff. Laurie’s approachable demeanor is key to her successful managing style. A “people person” she builds rapport by encouraging an “open door” policy and welcomes you to stop by the office if you have questions or concerns, or even just to say ‘hi’!